Orders

Orders


Here you can view all orders ordered in the webshop.



In the first dropdown menu you can choose which view to display: "Default view" (statuses 'Ordered' and 'Accepted' are selected) or a custom view.
In the second dropdown menu you can filter by specific or a combination of states:
  1. In Payment
  2. Ordered
  3. Accepted
  4. In Production
  5. In Shipping
  6. Completed
  7. Cancelled
  8. Waiting for the orderer
  9. Disapproved
  10. Quotations
  11. To be delivered
  12. Approved
By ticking one or more of these criteria, the orders that meet them are shown in the main window. When nothing is checked, all states are displayed.

In the search window it is possible to search the results.




Info
Text is usually orange
This may be the case with an offer. It means that a quote request has not yet had a response.

Rule is highlight in orange
This can occur with different states. It means that there are still orders in the order where the files have not yet been delivered.

If an order is then clicked on, the further details of this order will be shown:



In this overview, a number of data can be changed or actions can be performed.

Enter order status 'Ordered'
Here you can click to place the entire order in status "Ordered".
This option is only available when it has the status "Cancelled".

Give order status 'Accepted'
You can click here to accept the entire order.
This option is only available when it has the status "Ordered" or "Cancelled".

Give order status 'Cancelled'
You can click here to cancel the entire order.
This option is only available when it has the status "Ordered" or "quote".

History
Here you can see the history of the product; the different statuses can be seen here with date and time.




Track and Trace URL
When clicked on this, an additional window will open. Here it is possible to customize Delivery Method, Track & Trace URL and Tracking code.
Delivery method:
The delivery method can be indicated here for each order. The delivery methods can be defined under the buttonDelivery.

Track and Trace URL:
The first part of the Track & Trace URL is entered here.

Tracking code:
The serial number must be entered here. At the front of the webshop, this is shown together with the Track & Trace URL as a link that refers directly to the Track & Trace site of the respective carrier.

Download ZIP
With multiple order rules, all PDFs are downloaded in a zip package at once.

This option is only available in status "Ordered" and "Accepted".


Print invoice
When clicked on this, an extra window is opened with a PDF with the invoice which can be printed.

Print order voucher
When clicked on this, an extra window is opened with a PDF with the order receipt which can be printed.

< Previous status
This allows an order or product to be restored a status.
This option is available for the following statuses: "In Shipping" and "Runed"; the statuses then become "In Production" and "In Shipping" respectively.

> Next status
This allows an order or product to advance a status.
This option is available for the following statuses: "Accepted", "In Production" and "In Shipping"; the statuses will then be "In Production", "Submit" and "Runited" respectively.

Download
It is possible to download the High-res PDF of the product here per product.
This option is only available in status "Ordered" and "Accepted".

More information...
When this option is checked, the following additional information is displayed:
  1. OrderId
  2. Order date
  3. Payment method
  4. Products
  5. Shipping costs
  6. Total excl. VAT
  7. Total incl. VAT
  8. Company name
  9. Delivery address
  10. Customer name
  11. Group
  12. Email
  13. Phone
  14. Company name
  15. Billing address
  16. Quotation number*
  17. Note for Quotation*
*Only available when the status is "Offer".


Idea

Questions and feedback

If you have any questions or feedback please contact us:Professional services.









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